# Internal feedback & external Google reviews: How to get the best feedback from your guests

Ben Kamran Wollscheid

31.07.2024 · 1 minutes reading time

## Review Feature: Internal Feedback and External Google Reviews

Our new feature allows you to collect Google reviews faster and improves how feedback is processed. This solution provides more Google reviews and better internal feedback.

## Reviews made easy: How it works

The process is simple: guests scan the QR code to place an order. After finishing, they are automatically prompted to leave a review. Your guests can choose to publish the review on Google or provide it to you as private feedback.

## Benefits of the review feature for restaurateurs

1. **Increased visibility through Google reviews:** More positive reviews improve your visibility on the platform, helping new guests find your restaurant.
2. **Increase customer satisfaction with targeted feedback:** Actively requesting feedback shows guests their opinion matters, which increases loyalty.
3. **Direct feedback:** You receive immediate, private feedback visible only to you. Use these insights to continuously improve your restaurant.

Our new review feature makes it easy to turn positive guest experiences into valuable Google reviews. Use this opportunity to improve your online presence and boost your restaurant's digital ranking.

Want to learn more? Contact us [here](https://formular.so-use.de/).

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