# How POMMES FREUNDE digitizes its entire ordering process with SO'USE POMMES FREUNDE uses SO'USE self-order kiosks combined with order display screens and central delivery management to run a highly efficient modern operation across all channels. Customer Pommes Freunde Quality you can taste. Friendship you can feel. What started in 2009 with a pilot store in the heart of Munich is now one of the leading street food brands in the German-speaking region: over 50 locations, millions of fries sold annually, and a growing franchise network. POMMES FREUNDE established the "fast-good concept" – real quality, crispy fries, creative loaded versions, and flavor that connects. Life simply tastes better where friends come together. Location 46 locations in Germany POS Systems - [LINA Team-Cloud (ehem. Amadeus360)](https://www.so-use.de/en/integrations/lina-team-cloud.md) Products - [Self-Order-Terminal](https://www.so-use.de/en/terminals.md) - [Kitchen Display System](https://www.so-use.de/en/kds.md) - [Delivery Platform Integrations](https://www.so-use.de/en/delivery-platform-integrations.md) Customer since June 2024 the stores ## Ordering without queues, pickup without chaos POMMES FREUNDE knows what guests want: fast, good, and uncomplicated. The concept lives this standard operationally – with SO'USE self-order kiosks as the central point in the store. Guests choose, configure, and pay independently – no queuing, no misunderstandings, and no friction. The ordering process runs precisely, keeping the focus on the guest. What starts at the kiosks continues seamlessly at the pickup: Order Display Screens (ODS) keep guests informed about their current order status – from preparation to collection. the delivery services ## One menu, all channels, no manual effort Wolt, Uber Eats, Lieferando – POMMES FREUNDE is present where the demand is. While this might sound like extra organizational work, it is a well-established process at POMMES FREUNDE: SO'USE delivery integrations allow the menu to be managed centrally and automatically synced with all platforms. Changes happen once and apply everywhere. The result: no tablet chaos behind the counter, no double data entry, and no room for errors. All incoming delivery orders flow automatically into the LINA POS system – fully integrated. the big picture ## An operation that works on all levels POMMES FREUNDE demonstrates what consistent digitalization looks like when fully thought through: from the first tap on the kiosk to the final delivery order on a platform. SO'USE connects the dots – between guest and kitchen, store and delivery, and individual processes and a coherent overall system. Fast, scalable, and focused on what makes POMMES FREUNDE unique: a product that speaks for itself. Convinced? Start now with SO'USE # SO'USE also helps you connect different ordering channels seamlessly – just like POMMES FREUNDE. ## More success stories How The Klub Kitchen established SO'USE as the sole ordering and payment channel at 6 locations [Read Case Study](https://www.so-use.de/en/customers/the-klub-kitchen.md) How Alpenkantine combines Alpine enjoyment and smooth peak-hour operations with SO'USE [Read Case Study](https://www.so-use.de/en/customers/alpenkantine.md) How taste! on the Danube Canal masters the Viennese summer digitally with SO'USE – without making a single guest wait [Read Case Study](https://www.so-use.de/en/customers/taste-am-donaukanal.md)