# How taste! on the Danube Canal masters the Viennese summer digitally with SO'USE – without making a single guest wait With SO'USE Order & Pay, Self-Checkout, and TiPOS integration, operations at taste! on the Danube Canal run smoothly, quickly, and without staffing shortages, even with a full house. 12% more orders placed since introducing SO'USE 17% higher average basket size per guest since introducing SO'USE Customer taste! am Donaukanal Directly on Vienna's Danube Canal, taste! offers a place that perfectly combines enjoyment and atmosphere: taste! Kitchen serves Mediterranean classics and refreshing aperitivo creations, while taste! Garden becomes a colorful stage for various food concepts in summer. Sun, good food, and the water right outside – that's all you need. Location 1 location POS Systems - [TiPOS](https://www.so-use.de/en/integrations/tipos.md) Products - [Order & Pay](https://www.so-use.de/en/order-pay.md) Customer since February 2025 the challenge ## Short season, full Garden – and too few hands taste! on the Danube Canal thrives in summer: sun, water, atmosphere – and crowds of guests. Kitchen and Garden run in parallel, the offering is diverse, and the season is short. The pressure to deliver maximum throughput while maintaining a high-quality experience is enormous. Manual processes meant the team handled ordering, payments, and kitchen communication – a bottleneck that was immediately felt during peak times. the solution ## Ordering and paying – directly at the table, without the wait With SO'USE Order & Pay, guests at taste! now order via QR code from their table – no app, no queuing, whether in the Garden or the Kitchen. Self-Checkout allows independent payment directly at the table. Both run seamlessly via TiPOS integration – orders go directly to the POS and the kitchen. The team is freed from taking orders and processing payments, allowing them to focus on what matters: genuine service in one of Vienna's most beautiful outdoor areas. the result ## More guests, more revenue, less stress taste! has been running with SO'USE since the 2025 outdoor season. The number of orders has increased by 12% and the average basket value per guest by up to 17% – because guests can browse, reorder, and pay easily at their own pace. The team works more systematically and operations remain reliable even during peak times. Summary # taste! before & after – how SO'USE reorganized the Viennese summer ## Before SO'USE 0 Digital orders 100% manual payment processing by the service team High season means peak stress Full tables, a short season, and a limited team – manual ordering and payment processing quickly become a bottleneck when the Garden and Kitchen run simultaneously. Enjoying the sun, waiting for service In a crowded outdoor area, guests had to wait for the team for orders, reorders, and bills. Long distances and divided attention. Service, checkout, kitchen – all at once The team juggled taking orders, processing payments, and kitchen communication – leaving little room for first-class service ## After SO'USE +12% more orders since introducing SO'USE 100% Digital ordering and payment options for guests Season starts – system runs SO'USE scales with the business. Whether a quiet Tuesday or a busy summer Sunday – ordering and payment remain stable without extra effort for the team Arrive, scan, enjoy QR code at the table, order at your own pace, pay when it suits you – the Danube Canal flows in the background, the experience takes center stage Focus back on the guest Ordering and payment are digital. The team acts as hosts – present, attentive, and unburdened --- ## Convinced? Start with SO'USE now Summer holds too much potential for manual bottlenecks – exactly what taste! on the Danube Canal recognized. SO'USE Order & Pay and Self-Checkout give taste! the structure needed during peak season – more revenue, a relieved service team, and happier guests. ## More success stories How POMMES FREUNDE digitizes its entire ordering process with SO'USE [Read Case Study](https://www.so-use.de/en/customers/pommes-freunde.md) How Soul Kitchen doubled tips and digitalized delivery services with Order & Pay [Read Case Study](https://www.so-use.de/en/customers/soul-kitchen.md) How Bäcker Schmidt manages peak times through online pre-orders – at 3 locations [Read Case Study](https://www.so-use.de/en/customers/baeckerei-schmidt.md)