# The next generation *Self-Order-Terminal* True Plug & Play: all terminals arrive with the SO'USE software pre-installed and ready to use. Find the right hardware from leading manufacturers with free delivery included. Manage on the go You maintain full control at all times and can update all content in seconds through our back office. Maximize revenue Sell 40%+ more with every order using intuitive upsell and cross-sell features for high-margin revenue. Connect your POS system Our self-order-terminal software connects easily to your POS system to keep your business running fully automated. Record payments Receive your daily revenue automatically in your bank account. All payments are synced to your POS system. ## Over 1,500 customers already rely on SO'USE [Logo von Hans im Glück Read Case Study](https://www.so-use.de/en/customers/hans-im-glueck-burgergrill-bar.md) [Read Case Study](https://www.so-use.de/en/customers/the-klub-kitchen.md) [Logo von Saveur de Banh Mi Read Case Study](https://www.so-use.de/en/customers/saveur-de-banh-mi.md) [Logo von Trucys Hamburg Read Case Study](https://www.so-use.de/en/customers/trucys-hamburg.md) [Pommes Freunde logo Read Case Study](https://www.so-use.de/en/customers/pommes-freunde.md) [Read Case Study](https://www.so-use.de/en/customers/district-banh-mi.md) [Read Case Study](https://www.so-use.de/en/customers/alpenkantine.md) [Logo der Bäckerei Schmidt Read Case Study](https://www.so-use.de/en/customers/baeckerei-schmidt.md) [Read Case Study](https://www.so-use.de/en/customers/soul-kitchen.md) --- ## Create a unique experience for your guests Lass deine Gäste wahlweise zum Mitnehmen oder zum Hier-Essen bestellen Schaffe Barrierefreiheit durch Sprachenwahl und einen Modus für Menschen, die nicht den gesamten Bildschirm erreichen. Platziere einzelne Elemente wie den Warenkob oder die Kategorie-Auswahl dort, wo du möchtest. Optimiere fortlaufend in Echtzeit deine Upsells & Cross Sells. Das System generiert die Abholnummer uns sendet sie an deine Kasse. Die Order ist bereits bezahlt und in deiner Kasse verbucht. 100% rechtssicher. Deine Gäste erhalten die Rechnung aus deiner Kasse automatisch + Abholnummer. Punke sammeln, Gutscheine einlösen uvm. möglich. Your revenue Receive all payments automatically in your bank account every day. Track all transactions in real time. Your rules Automatically offer the products you want to sell based on the time of day. Enable loyalty programs or vouchers. Your process We provide the right process for every concept. Pickup screens, pagers, or table service. You choose. Your hardware Compare our selection from leading brand manufacturers or simply use your own terminals. --- ## Your terminal setup, *seamlessly integrated into your POS system* SO'USE speaks the language of your POS system – no detours, no extra costs. Full data synchronization with maximum stability. [Discover all integrations](https://www.so-use.de/en/integrations.md) --- ## Hardware & Software: *100% your brand* Choose a sample look Your design Match colors, fonts, layout, and the process to your design. 100% your brand. Your content Upload your content with ease or use our SO'USE Agency to gain the AI advantage. Your menu structure Decide which products to promote and break free from the rigid structures of your POS system. Your language selection Choose which languages you want to offer your guests. 60+ languages available. --- ## Kitchen & Pickup *Perfectly synchronized* **The ideal expansion for your terminal:** The KDS module replaces paper clutter with digital processes and automatically notifies your guests via the pickup monitor. [Discover KDS](https://www.so-use.de/en/kds.md) ### All channels on one screen Whether the order comes from the terminal, the POS, or a delivery service: everything arrives centrally and organized on the kitchen monitor. No more ticket chaos. ### Smart station management The system works with you: drinks appear at the bar, food in the kitchen. Colors highlight critical wait times so nothing is missed. ### Integrated pickup monitor Once the kitchen marks an order as "Ready," the number appears on the pickup monitor in the dining area. No shouting, no searching – the guest simply picks up their order. --- ## From trendy local spots to *international franchises* From food trucks to hotel chains – more hospitality businesses choose SO'USE every day. Over 1,500 businesses achieve success with us daily. How HANS IM GLÜCK creates a seamless guest experience with SO'USE Order & Pay [Read Case Study](https://www.so-use.de/en/customers/hans-im-glueck-burgergrill-bar.md) How The Klub Kitchen established SO'USE as the sole ordering and payment channel at 6 locations [Read Case Study](https://www.so-use.de/en/customers/the-klub-kitchen.md) 100% of all orders and payments go through SO'USE 21% Avg. increase in basket value per guest since introducing SO'USE How Saveur De Bánh Mì processes up to 200 digital orders in two hours [Read Case Study](https://www.so-use.de/en/customers/saveur-de-banh-mi.md) +14% Order volume since introducing the SO'USE web shop 200 Orders within 2 hours at peak times – fully digital processing How TRUCYS Hamburg reduces staff workload and receives better guest feedback [Read Case Study](https://www.so-use.de/en/customers/trucys-hamburg.md) \>1,000 new positive Google reviews since introducing SO'USE +53% more tips since introducing SO'USE How Bäcker Schmidt manages peak times through online pre-orders – at 3 locations [Read Case Study](https://www.so-use.de/en/customers/baeckerei-schmidt.md) \+ 11% Increase in revenue for breakfast and lunch business -3 min. shorter waiting times during peak hours How DISTRICT Bánh Mì perfected the digital ordering process with SO'USE self-order-terminals and a web shop – without compromising on quality and authenticity [Read Case Study](https://www.so-use.de/en/customers/district-banh-mi.md) +11% more revenue through a digitally guided ordering process -17% less staff effort for taking orders & processing payments How Alpenkantine combines Alpine enjoyment and smooth peak-hour operations with SO'USE [Read Case Study](https://www.so-use.de/en/customers/alpenkantine.md) 15.216 Digital orders processed since the introduction of SO'USE 7 min. saved per table How POMMES FREUNDE digitizes its entire ordering process with SO'USE [Read Case Study](https://www.so-use.de/en/customers/pommes-freunde.md) How Soul Kitchen doubled tips and digitalized delivery services with Order & Pay [Read Case Study](https://www.so-use.de/en/customers/soul-kitchen.md) 1 single channel for in-house and out-of-home ordering -16% less service effort for taking orders and payment processing How taste! on the Danube Canal masters the Viennese summer digitally with SO'USE – without making a single guest wait [Read Case Study](https://www.so-use.de/en/customers/taste-am-donaukanal.md) 12% more orders placed since introducing SO'USE 17% higher average basket size per guest since introducing SO'USE How SEEBAR Kiel eliminates counter queues and long walking distances with SO'USE, letting guests simply enjoy – fjord views included. [Read Case Study](https://www.so-use.de/en/customers/seebar-kiel.md) – 8 min. shorter waiting time per guest through digital ordering & payment –50% less walking for guests --- ## 100% transparent pricing *0% commission* You only pay for the software usage and a fair rate for payment processing. No hidden costs. ### *Get the revenue booster now:* Modular structure. Only pay for the modules you actually need. €100 per month per screen. Usage also requires the SO'USE basic module including back office & POS integration for €50 per month. ### What's included - #### “Self-Order-Terminal” module Unlimited orders - #### Full POS integration Orders go directly to your POS - #### No sales commission We do not charge a percentage fee - #### Service & Support Personal support included - even via WhatsApp ### Payment & Transactions Benefit from our exclusive rates for online payments. All payments are automatically recorded. 0.89% + 9ct per transaction for girocard, Maestro & V-Pay 0.99% + 9ct Service fee per transaction (card), plus bank fees (IC++) And many other methods Monthly payment Fair billing - we only start billing once your onboarding is successful Free onboarding We guide you personally through the setup and can even set up your menu for you Free support Whether via email, ticket, or simply via WhatsApp: we are here if you need us Free updates New features and security updates are always activated for you automatically at no extra cost --- ## Frequently asked *questions* What are the benefits of using SO'USE for me? Using SO'USE offers various benefits depending on your restaurant concept. It primarily relieves service teams and acts as a "digital waiter" during staff shortages. SO'USE reduces walking distances for staff while the system handles order taking and payment processing. Service teams gain more time for guest interaction and personal recommendations. Guests wait less because they order and pay whenever they want, rather than waiting for a server. In self-service concepts, counter queues decrease significantly because guests only collect their order once it is ready. You can also increase revenue. We primarily see an increase in reorders through SO'USE. Online payment options also lead to higher average order values. Can I use my own self-order-terminal hardware? Yes! Please check our [minimum requirements](https://help.so-use.de/de/articles/14039768-hardware-anforderungen-fur-self-order-kioske) for hardware to ensure everything runs smoothly. What is included in the 'Base license incl. POS integration' for €50/month? This license gives you access to the platform and back office, plus a two-way connection between SO'USE and your POS system. We sync your items so your menu is always up to date. All incoming orders, payments, and tips are sent directly to your POS system. How long does it take to set up SO'USE in my business? With our free onboarding and plug-and-play solutions, you are usually live and ready to go in a few days. Can my guests leave a tip through SO'USE? Yes. Tipping via SO'USE is always possible. If a guest pays on-site in cash or by card, your usual tipping process remains the same – no transaction is recorded in SO'USE. If guests pay online via SO'USE, they choose a percentage tip (5%, 10%, 15%) or enter a fixed amount. You configure these tipping levels yourself and determine both the number of options and their values. Our intelligent "round up" function adds a percentage you define to the bill and then rounds it up to the next full Euro. We can also pre-select a specific tipping level during checkout, which the guest then manually changes or deselects if they wish. What guest notification options are available for self-service concepts? Self-service concepts offer many ways to notify guests via smartphone that their order is ready for pickup. With SO'USE [Order & Pay](https://www.so-use.de/en/order-pay.md) , the web app automatically updates guests on their order status. Most guests see these notifications, which is usually enough. You can also send updates via email, SMS (10ct/SMS), or push notification (currently Android only). Our [Kitchen Display System](https://www.so-use.de/en/kds.md) also lets you notify guests via pickup monitors inside your restaurant. Additionally, you can use a pager system from our partner [Discover Systems](https://discoversystems.de/) to inform guests at the table or after they use a self-order-terminal. Can I customize the look of my food and drink menu? Yes. SO'USE offers many design options. You can customize the menu structure with categories, items, and variants, and use our design settings to match colors and fonts to your brand. You can also add a logo, a location image, and photos for categories and items. What are the benefits of integrating SO'USE into the POS system? All orders go directly into the POS system and are assigned to the respective table, just as if a server had entered the order manually. The system records all online payments for accounting in a TSE-compliant manner directly in the POS. By importing the menu and item master data into the SO'USE system, you manage items in the POS as usual, and our system synchronizes them seamlessly. SO'USE automatically updates and adopts prices and items after any import or adjustment. Which POS systems does SO'USE support? We support most common POS systems in the DACH and BeNeLux regions and constantly integrate new ones to make SO'USE accessible to as many restaurateurs as possible. Our Kitchen Display System currently supports: - ready2order - Untill (MS POS) - Lightspeed K-Series What if my POS system isn't supported? If your POS system isn't supported yet, that is not a problem. We will contact you immediately with feedback on the integration status – it might already be in progress or planned. Until your integration is available, you can use SO'USE in standalone mode to manage orders via a tablet or connected receipt printers. [Pommes Freunde](https://www.so-use.de/en/customers/pommes-freunde.md) How POMMES FREUNDE digitizes its entire ordering process with SO'USE